Startuppia Privacy Policy
Effective Date: April 24, 2025
(1) Who We Are & What This Covers
We are Startuppia, the brand you interact with. The formal company behind it is Consulting24 OÜ (Registry Code: 11324680, Address: Harju maakond, Tallinn, Kesklinna linnaosa, Rävala ps. 19-67, 10143, Estonia). We'll call ourselves "we" or "us".
This policy explains how we handle your personal information when you use our website (www.startuppia.com and related sites – the "Website") and our services (like online tools, content, email communications – the "Services").
"You" means any visitor, user, or customer – past, present, or potential.
(2) What Information We Collect
We collect information needed to run our business and provide value to you:
Contact Info: Your name, email, phone number, etc., if you provide them.
Usage & Tech Info: How you use our Website and Services (pages visited, clicks), your IP address, browser type, device info.
Communication Info: Your preferences for receiving updates or marketing, and any feedback you give us.
Info You Provide: Anything you send us via forms, emails, or service inquiries.
Transaction Info (if applicable): Details if you purchase services from us.
3) Why & How We Use Your Information (Our Purpose)
We use your info primarily to:
Deliver & Manage Services: Provide what you signed up for, manage your account, handle billing.
Communicate: Respond to inquiries, send important updates, provide support.
Improve: Analyze usage data (often anonymized) to make our Website and Services better.
Market: Send relevant info about our Services (you can opt-out or we'll ask for consent first).
Security & Compliance: Protect our platform and meet our legal obligations (like accounting).
Our legal basis under GDPR is usually your consent, fulfilling our contract with you, our legitimate business interests (like improving services or marketing, always balanced against your rights), or legal requirements.
(4) Sharing Your Information (Who Sees It?)
We DON'T sell your personal data.
We share info only when necessary with trusted partners who help us operate:
Service Providers: Cloud hosting, email tools, analytics platforms, payment processors. They only use your data as we instruct them.
Legal Reasons: If required by law or authorities.
Business Transfers: If we sell or merge the business.
International: Some partners might be outside Europe. We ensure your data is protected using approved methods like Standard Contractual Clauses (SCCs).
5) How Long We Keep Your Information (Data Retention)
We keep your info only as long as needed for the purpose it was collected (e.g., duration of your service + legally required period) or to comply with the law (like Estonian tax/accounting rules – 7 years for basic customer data).
(6) Keeping Your Information Safe (Security)
We take reasonable technical and organizational steps to protect your information against unauthorized access, loss, or misuse.
(7) Your Rights & Choices
You have rights over your data under GDPR:
Access: Ask for a copy of your data.
Correct: Fix any mistakes in your data.
Delete: Ask us to erase your data (if we don't have a legal reason to keep it).
Object: Object to us using your data for certain things (like direct marketing).
Restrict: Temporarily limit how we use your data in specific situations.
Portability: Get your data in a common format (in some cases).
Withdraw Consent: Change your mind if you previously gave consent.
Complain: Lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon - www.aki.ee).
To exercise these rights, contact us at: legal@startuppia.com.
(8) Cookies & Tracking
We use cookies (small text files) for website functionality, analytics (understanding usage), and sometimes advertising relevance.
You can manage cookie preferences via our cookie banner/tool (if implemented) or your browser settings. See our separate Cookie Policy.
(9) Policy Updates
We may update this policy occasionally. The latest version will always be on our Website.
(10) Questions?
Contact us about privacy at:
Email: legal@startuppia.com
Address: Consulting24 OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, Rävala ps. 19-67, 10143, Estonia